Once you type back you will enter our queue and will be chatting with a live agent within seconds. A virtual assistant will ask you to briefly describe your issue. To reach our Customer Service Team by Live Chat, please follow these steps:ġ) Click the menu button in the lower left corner, as seen belowĢ) Once you click menu, a drop down menu will populate, scroll down until you see 'Live Chat' as pictured here.ģ) Click 'Live Chat' and you will enter a live chat session with one of our live agents.
Our Customer Service Team is available to offer you assistance 24 hours a day, 7 days a week, 365 days a year! If you have any questions and need to reach our Customer Service Team, you can reach us by using our live chat function, or by emailing PointsBet at note that in PA, live chat is only available for clients from 10am-10pm EST daily.
